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Terms & Conditions

Overview

Grand Hyper is strongly committed to respecting the privacy of all persons using our website, http://grandhypermarkets.com/ (“the Website“) and the protection of any personally identifiable information which we may collect and/ or use as part of our data collection process and/ or which you may choose to share with us. Such personal information will be collected and/ or used in accordance with the terms and conditions of this Privacy


Your Express Consent to Collection and Use of Information

We reserve the right to collect such personally identifiable information as, name, address, telephone number, e-mail address, etc., as well as demographic and profile data such as IP address, internet domain or browser, referrer or user agent information or other relevant information that we use as part of our data collection process, such as the use of cookies or certain other information you may provide to us, etc. (“Personal Information“) as set forth in this Privacy Policy. We hold all such Personal Information on secure servers and treat it as fully confidential.


BY CHOOSING TO ACCESS THE WEBSITE OR APP, YOU ARE INDICATING YOUR EXPRESS CONSENT AND AGREEMENT TO THE COLLECTION, TRANSFER, PROCESSING, USE AND STORAGE IN ACCORDANCE WITH THIS PRIVACY POLICY OF ANY PERSONAL INFORMATION WHICH MAY BE OBTAINED FROM YOU AS A RESULT OF YOUR ACCESSING OR USE OF THE Website, ANY OF WHICH MAY OCCUR EITHER OR BOTH INSIDE AND OUTSIDE OF THE STATE OF KUWAIT IN JURISDICTIONS WHERE LEGAL PROTECTION MAY BE LESS STRINGENT. If you do not agree with any of the terms and conditions set forth in the Privacy Policy, or have any questions, please do not access the Website or contact us directly at customer-support@grandhyper.com, and we will be pleased to assist you. By accessing or using the Website, you grant Grand Hyper a non-exclusive, worldwide, royalty-free perpetual license to use your Personal Information for the purposes set forth herein.


Collection / Use of Data

When you register on our website, we collect certain personal information from you, such as your name, address, telephone number, email address etc (“Personal Data”). We hold all such Personal Data on secure servers and treat it as fully confidential. We will not sell your Personal Data to third parties. We do, however, share customer information with the following third parties:


• Our group companies;

• Our franchisors;

• Third party databases to which Grand Hyper and/or one of our brands subscribes; government bodies or other authorities if necessary to comply with regulations or law or to assist with law enforcement, or to protect our property and other rights;

• Agencies who help us collate statistics about site traffic, sales, demographics and other commercial information to enable us to tailor the services we provide to you and other customers. 


By submitting your Personal Data through our website, you agree to the transfer, storage and processing of such data outside of the GCC and European Economic Area.


We will retain your Personal Data for as long as it is legally required, and to support the business purposes for which it was obtained – we will then dispose of it promptly and securely. 

Cookies

As part of our normal data collection process, the Website may deposit “cookies” in your device in order to identify you and/ or as a means of tracking the validity of sessions as well as enhancing your browsing experience. Cookies are small pieces of data that a website automatically sends to your computer, tablet or mobile phone while you are viewing the website.